Loudoun County Launches Health Services Hotline

Loudoun County government has launched a communitywide Information and Referral program for health and human services information and resources. 

The program is a call-based service that connects individuals to health and human services information and resources within Loudoun County. Staff members work with callers to understand their needs and then provide linkages to county and community programs to meet those needs.

“Our goal with the I&R program is to more quickly and effectively get Loudoun County residents connected to the critical services they need, exactly when they need it,” stated Department of Family Services Director Glenda Blake.

The program can connect people to services and resources like child care assistance, employment services food resources, health and dental care, housing and homeless services, legal services, older adult services, public benefits, and utility assistance, and the Department of Mental Health, Substance Abuse and Developmental Services.

The program was developed after a series of community conversations between September 2018 and February 2019, which sought input on ways to better collaborate among the county’s human services departments and community partners. Since that time, information and referral specialists have been working with community organizations to gather service and program information, such as eligibility criteria, hours of operation, and staff contacts.

The phone number is 703-777-0420. The line will be staffed Monday through Friday, 8:30 a.m. to 5 p.m. Additional information about county services and programs can be found online atloudoun.gov/humanservices.

Leave a Reply