DMV Security Guard Charged with Assaulting Customer

An Alexandria man working as a security guard at the Sterling office of the Division of Motor Vehicles has been charged with unlawful wounding after a scuffle with a customer Tuesday afternoon.

According to the report, Loudoun County deputies were called to the Free Court office at 1 p.m. March 2 for a report of a disorderly customer. Deputies were told a customer was pulling on a credit card machine and was confronted by security guard hired by the DMV. As the customer was attempting to leave, the security guard forcibly detained the man and struck him with a baton.

The customer was transported to an area hospital for treatment.

The security guard, Sani Barua, 34, of Alexandria, was arrested and taken to the Loudoun County Adult Detention Center, where he was released on his own recognizance.

The case remains under investigation.

3 thoughts on “DMV Security Guard Charged with Assaulting Customer

  • 2021-03-03 at 6:01 pm
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    DMV might want to consider staffing their customer locations with social workers. Pre-pandemic, the service levels were terrible. Bordering on criminal. And for the past twelve months there has been been virtually zero service delivery occurring.
    It’s very likely that Virginia residents have reached their breaking point. Whacking them with batons isn’t really a great look.

  • 2021-03-04 at 10:32 am
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    The Chantilly DMV Customer Service Center is operated in the same manner though I have yet to see a security guard physically lay hands on someone. But they have issued vague, confused and contradictory orders about where people should stand in line outside the building.

    I have NEVER been in the facility when there wasn’t a two hour wait. On one trip, the DMV refused to accept the State Identification Card they had issued my daughter two years prior as valid state identification.

    On every other trip over the past 5 years I have heard DMV agents loudly berating customers. It is common to have state employees act like petty tyrants and make up and enforce non-existent rules on the spot. If government ever takes over health care you can expect the same kind of treatment at the hospital. This all happened under McAuliffe and Northam. Keep that in mind as your government tells you they are hear to help.

    • 2021-03-04 at 6:09 pm
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      Because I am by myself these days, I tend to show up at the Leesburg DMV facility around 7AM on a Saturday when I needed something and usually when they opened at 8AM I was almost all of the time in the first 10. Knock on wood, have never had a back experience in the Leesburg facility but since I go early, the folks working there are usually pretty well rested with a couple of cups of something in them so it goes pretty well.
      I cannot comment what it would be like to be the 50th person in line on a Saturday. The only recommendation I would generally make is do your homework before you go. I’ve seen folks drop a load of papers on the desk clerk and say “what do I do with these” and “I don’t get paid to fill out paperwork.” If that happened at 11:50 AM when they close at 12 on Saturday I can see where that situation might be dicey.

      Now, the State ID scenario is just beyond credulity so I hope a supervisor was on the deck and squared the situation away quickly.

      I continue to wish everyone the best when doing DMV stuff. I lived in MD for a while, yes, you may pity me, and I had to register a leased car there, the operative word being leased. I walked in the first time with the 5 pieces of paper the booklet said I needed. Apparently, the booklet did not list the Power of Attorney from Nissan, Inc; the actual owner of the car. Bottom line, it took three trips because the booklet was out of date and missing three forms the State added to register a leased car. The DMV in question was in Glen Burnie. Now, that was in the mid-90’s so I don’t know if it’s still there or not.

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